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104 health information helpline | Piramal Swasthya

104 Health information helpline

Health Information Helpline (HIHL) is a health contact centre that aims to reduce the minor ailment load on the public health system. At the cost of a phone call, any citizen can render medical information and advice, avail counseling services, request directory information, or lodge a service complaint against any public health facility.

Qualified and trained paramedics, counselors, and doctors utilize Piramal Swasthya’s cutting-edge software to triage callers. Medically validated algorithms and disease summaries provide paramedics and doctors with the support to drive this high level of standardized care forward.

Piramal Swasthya established five Health Information Helplines in partnership with state governments in India:

(*After successfully establishing operations, the operations of this service were transferred to the Government of Andhra Pradesh.)
  • mhealth
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  • hih_big-slider3
  • hih_big-slider4
  • online medical advice
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  • hih_small-slider1-5
  • hih_small-slider1-4
  • hih_small-slider1-2
  • hih_small-slider1-4
  • hih_small-slider1-5
  • online medical advice
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